Remove a staff member

I want to remove a staff member from our agency’s Agent Portal account.

Sure thing. Let’s take a quick look at how to remove a current staff member from your Agent Portal account.


Only a team member with Office Manager access will be able to remove team members.


  1. Login to Agent Portal and click My Agency in the top menu


  2. Find the team member you wish to remove and click the Delete icon in the right most column.


    You will only be able to remove team members that do not have Office Manager access.



  3. Click Delete on the confirmation screen



    You will notice an alert confirming the staff member has been removed. 4_deleted.png

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