My listing's details or images are incorrect
If your listing was loaded via Allhomes you can re-push your listing via the Push to website section of the listing in Agent Portal. If your listing was loaded via a different CRM, contact Domain Group support via the Support icon so we can help.
My listing was loaded via Allhomes
If you have uploaded a listing to Allhomes and it is not displaying on other websites correctly you can check the ‘Push to website’ section of the listing to see if it has failed or not.
If in doubt, click Repush To Website and wait 1 hour to see if has updated correctly.
If the feed has not failed and the listing is not correct, click the Support icon to contact Domain Group Support to let us know. We will investigate the cause of the issue and keep you updated with any progress.
My listing was loaded via a different CRM
If you have published a listing to Allhomes via your CRM, and all the details or images are not precisely correct, there may have been an issue with the information being processed between your CRM and Allhomes.
There are several reasons why a listing may not have been successfully loaded to Allhomes.
Contact Domain Group Support via the Support icon to let us know. We will contact your CRM on your behalf to start the investigation and keep you updated on all progress.
My images are displaying sideways or upside down
This is most likely because the images were taken on an Apple device.
Re-save the images and reload the images to your listing:
- Go to the image file on your computer, right click and ‘save as’ as new file.
- Upload the new files against the listing