Updating your agency profile and branding

You can now update your agency profile and branding assets directly within Agent Portal.
This includes:

  • About (agency description)
  • Profile Logo
  • Small Logo (optional)
  • Brand Colour
  • Agency Cover Image

How to access

To update your agency profile and branding assets:

  • Go to the ‘About’ tab in the left-hand side menu to edit your agency description.
  • Go to the ‘Brand Assets’ tab in the left-hand side menu to upload or update your logos, brand colour, and cover image.

Note: You’ll need ‘Office Manager’ permission to see this tab. If you don’t have access, please contact your Account Manager to request this permission.


 

Profile and branding elements

About

Add or edit a short description of your agency. This text appears on your agency profile page and helps property seekers learn more about your brand, expertise, and local focus.

Profile Logo

Your main agency logo.

  • Displayed on your agency’s profile page and, if this is the only logo uploaded, it will also appear everywhere your logo is shown (e.g. property listings, search results).

File requirements:

  • Accepted formats: JPG or PNG
  • Maximum file size: 10 MB
  • Minimum image height: 110 px

Small Logo (optional)

A simplified version of your logo for smaller spaces.

  • Displayed on property search results and other compact placements when both logos are uploaded.
  • Your Profile Logo will continue to be used as the profile image on your agency profile page.

File requirements:

  • Accepted formats: JPG or PNG
  • Maximum file size: 10 MB
  • Minimum image height: 42 px

Brand Colour

Your brand colour is used in various places in conjunction with your logo. It can help personalise pages, boost brand recognition, and effectively advertise your agency.

To add or update your brand colour, enter your colour’s Hex code, or use the colour picker to select a colour.

Agency Cover Image

Upload a banner image to personalise your agency profile page.
Choose an image that represents your team, office, or local area to help your profile stand out.

File requirements:

  • Accepted formats: JPG or PNG

How to upload images

You can upload or update your logo and cover image by:

  1. Clicking “Choose file” in the upload section.
  2. Selecting the image file from your computer.
  3. Clicking “Preview” to see the new image displayed in that section.
    The change will also be reflected in the Preview section at the bottom of the page.

Once you’re happy with how your images look, click “Publish changes” at the bottom of the page to save your updates.

If you have any feedback about this article please let us know in the comments.
If you need further assistance from our Support Team contact us via the Support icon during business hours.

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